Privacy Policy — SStream Live

SStream Live Inc. ("SStream", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multistreaming platform.

1. Information We Collect

Account information: email address, name, and password when you register.
Usage data: pages visited, features used, stream sessions, duration, and platforms connected.
Device & technical data: IP address, browser type, operating system, and referral URLs.
Payment information: processed securely by our payment provider (Stripe). We do not store full card numbers.
Communications: messages you send us via support or email.

2. How We Use Your Information

To provide, operate, and improve the SStream platform.
To authenticate your account and maintain your session.
To process payments and manage your subscription.
To send transactional emails (receipts, password resets, security alerts).
To send product updates and marketing communications — you may opt out at any time.
To comply with legal obligations and enforce our Terms of Service.
To detect, prevent, and address technical issues or fraudulent activity.

3. Sharing of Information

We do not sell your personal data. We may share information with trusted third parties only as necessary:

Service providers: cloud hosting, analytics, email delivery, and payment processing.
Streaming platforms: credentials and stream keys you provide to connect third-party platforms (e.g., YouTube, Twitch) are transmitted solely to deliver the streaming service.
Legal requirements: when required by law, subpoena, or to protect our rights.
Business transfers: in the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your account data for as long as your account is active. Streaming logs are retained for 90 days. You may request deletion of your account and associated data at any time by contacting privacy@sstream.live.

5. Cookies

We use essential cookies to keep you logged in and remember your preferences, and analytics cookies to understand how our platform is used. See our Cookie Policy for details. You can manage cookie preferences via your browser settings.

6. Security

We implement industry-standard security measures including TLS encryption in transit, encrypted storage, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your data ("right to be forgotten").
Object to or restrict certain processing activities.
Data portability — receive your data in a machine-readable format.
Withdraw consent at any time where processing is based on consent.

To exercise these rights, email privacy@sstream.live.

8. Children's Privacy

SStream is not intended for users under 13 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform. Continued use of SStream after changes constitutes acceptance of the updated policy.

10. Contact Us

SStream Live Inc.
Helsinki, Finland
Email: privacy@sstream.live